Terms and Conditions
In purchasing from RHDJapan YK/rhdjapan.com it is considered that you have Read, Understood, and Accepted the below Terms and policies of RHDJapan YK. Abusive customers and derogatory emails will not be tolerated and RHDJapan reserves the right to refuse business to anyone who is found to be abusive and or derogatory to any of the staff of RHDJapan.
"RHDJapan YK" , "Our" and "We" are used interchangeably as the same entity.
COPYRIGHT & TRADEMARK NOTICE
This site is Japanese owned and operated privately by RHDJapan YK. All maker descriptions, logos, and photos are used for informational purposes only. All other materials appearing on this site, including the text, site design, logos, graphics, video clips, icons, and images, as well as the logic, are the sole property of RHDJapan YK. No materials from this site may be copied, reproduced, modified, republished, downloaded, posted, transmitted, or distributed in any form or by any means without RHDJapan YK's expressed written consent. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties within but not limited to Japan, the USA, Australia, the UK and European Union.
PRICES, CHARGES and PURCHASING
All prices listed in our website catalog are quoted in JPY and include shipping & handling charges.
The rates on this site are estimates and may vary from what your card quotes you if you check out with a currency reference setting other than JPY. We only accept JPY as the grand total to be charged. VISA and MASTERCARD are charged at the prevailing exchange rate as quoted on the day and date of transaction as per usual credit card business practice.
Discount when re-ordering;
We offer points to our loyal customers from previous purchases and they can be applied from 1 points at check out for discounts on orders over ¥30,000 (minus shipping). Discount is not redeemable as Cash or transferrable between RHDJapan YK's customers and expires within 12 months of credited date.
1. we are NOT responsible for fluctuations in exchange rates before or after Card authorization or Bank transfer date(s). All payments are made in JPY, all refunds are made in JPY.
2. we are NOT responsible for applicable Import duties/and/or Taxes incurred into any Country; it is understood that import Tax charges and brokerage fees are the SOLE responsibility of the Importer.
3. we are NOT responsible for losses incurred as the result of delayed shipment, delayed clearance, Strikes, Civil Commotion, Acts of War or short shipment howsoever incurred
4. we are NOT responsible for losses incurred as the result of partial shipment, short shipment or Non-delivery by any Carrier for any reason
5. we are NOT responsible for losses occurring as the result of misinterpretation and/or typographical error involving any of our Website information, pricing; and/or Freight rates, which are subject to change entirely at our discretion. At our discretion, we will cancel or amend any Order placed with us.
6. We reserve the right to withdraw; modify, or otherwise rescind, any Quotation given at our discretion or cancel any Order at any time.
7. we reserve the right to alter pricing, item descriptions and/or availability of any and all Parts and Products offered by RHDJapan YK, rhdjapan.com at any time and for any reason.
8. some pictures of products are sample pictures; you will receive the item that is specified for your car regardless of what is pictured.
9. we are NOT responsible for Manufacturer's changes in Design, Color, Pricing or Materials of parts or accessories supplied.
SHIPPING & RETURNS
All orders are shipped in order recieved and ship within 48 hours of the latest expected date in your order details page (must be logged in). In stock items usually ship within 3 to 7 business days after receipt of order. RHDJapan YK does not guarantee on time delivery. Any expected shipment dates given to customer on items are approximate. Out of stock items will be placed on backorder within 24 business hours of order placement. Backorder items will ship within 48hrs after receipt of shipment from manufacturer. RHDJapan YK does not refund prior to delivery, unless items are backordered and the customer would like a refund. NOT APPLICABLE if customer agrees to wait for the back order and then decides not to wait while part is being manufactured. New items are sold as is and in the case the ordered part is correctly delivered, there is no return. Returns are non negotiable for buyers remorse or if the customer has purchased the incorrect item. In some cases RHDJapan YK may agree to restock the purchased item, please contact us in this case. A restocking Fee will apply in the event that restocking is accepted, this fee is 35% of the purchase price. If the incorrect item is delivered, please contact us immediately for a resolution. Any charge-back or PayPal claim will void all reward points on order and delay our ability to deal with your claim promptly. SAL (Space Available Mail) shipping takes 4 to 12 weeks. The buyer assumes all responsibility with this form of shipping. EMS, FedEX and DHL are insured, any item that is damaged in transit will need to be claimed with the Post for insurance. EMS and FedEX have limited insurance coverage. With the claimed amount RHDJapan YK can replace the damaged item(s). RHDJapan will need to be informed within 7 days of receiving the item if the purchaser thinks an item is defective. RHDJapan does not make any of the products sold and therefore there are no warranties written or otherwise expressed by RHDJapan. RHDJapan will act as an agent on your behalf to claim on your warranty with the maker if an item is thought to be defective. This must be done within 7 days of you receiving the product, no exceptions. If the maker agrees to look at the item, it will need the item returned to RHDJapan within 7 days via trackable mail (as returned goods) for RHDJapan YK to make a claim with our suppliers. Once the item is received it will be sent to the maker to be tested. If it proves to be defective the product will be fixed or replaced and RHDJapan will ship it back to you for free.
PRICE INCREASE TOPUP, REFUNDS AND PARTS SUBSTITUTIONS
There are millions parts in the RHDJapan database and even under the most stable economic conditions there will be unexpected price increases. The manufacturer has the right to raise pricing at any time for any reason, and you will be notified if this occurs during the order process. RHDJapan is not responsible for covering any price increases that are passed from the manufacturer and will give you the option to proceed and top up, or cancel. When in doubt you can do a stock and price check before ordering from your account dashboard.
Direct Refund will refund the amount using the same payment method that the funds were received by for bank transfer, PayPal, credit card. Wise transfers come in as bank transfers and will be returned by direct bank transfer. Applicable transfer fees will be deducted from your refund amount. We refund using Japanese Yen and additional losses may occur due to exchange rate differences.
For shipping cost refunds, we are unable to provide the exact amount for the shipping cost refund because this will be determined at the time of issuing the refund.
When asking for refunds and parts substitution, you may be asked to make an additional payment if the price of the new item is greater than your refund total.
For Credit Card and PayPal: Refunds in this internet age are instantaneous for these payment methods, the money is immediately removed from our vendor account. How long it takes for your vendor is your question to your vendor. Some are instantaneous, some are next billing cycle, please contact them for details.
If the refund period has already expired, we will issue your refund via store credit only.
Bank Transfer: Please ensure that the bank details that you provide us is correct to avoid any issues/delays when issuing your refund. Wise: Payments come in as bank transfer and will be refunded as bank transfer.
DISCLAIMER
Racing on the street is illegal, irresponsible, and dangerous. All performance parts sold for racing are meant for legal, off-street racing purposes only. In buying performance parts from RHDJapan, YK, you are agreeing to use these parts for legitimate off-street racing purposes only. RHDJapan, YK, its management, and its employees intend for all of its customers to enjoy their purchases, within legal parameters. As such, RHDJapan cannot accept responsibility for the irresponsible actions of those who do not adhere to their local laws. To the responsible racing enthusiasts out there, welcome to our store. In purchasing the buyer is agreeing that s/he has read, understands and accepts the above listed policies.
In purchasing from RHDJapan YK/rhdjapan.com it is considered that you have Read, Understood, and Accepted the below Terms and policies of RHDJapan YK. Abusive customers and derogatory emails will not be tolerated and RHDJapan reserves the right to refuse business to anyone who is found to be abusive and or derogatory to any of the staff of RHDJapan.
"RHDJapan YK" , "Our" and "We" are used interchangeably as the same entity.
COPYRIGHT & TRADEMARK NOTICE
This site is Japanese owned and operated privately by RHDJapan YK. All maker descriptions, logos, and photos are used for informational purposes only. All other materials appearing on this site, including the text, site design, logos, graphics, video clips, icons, and images, as well as the logic, are the sole property of RHDJapan YK. No materials from this site may be copied, reproduced, modified, republished, downloaded, posted, transmitted, or distributed in any form or by any means without RHDJapan YK's expressed written consent. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties within but not limited to Japan, the USA, Australia, the UK and European Union.
PRICES, CHARGES and PURCHASING
All prices listed in our website catalog are quoted in JPY and include shipping & handling charges.
The rates on this site are estimates and may vary from what your card quotes you if you check out with a currency reference setting other than JPY. We only accept JPY as the grand total to be charged. VISA and MASTERCARD are charged at the prevailing exchange rate as quoted on the day and date of transaction as per usual credit card business practice.
Discount when re-ordering;
We offer points to our loyal customers from previous purchases and they can be applied from 1 points at check out for discounts on orders over ¥30,000 (minus shipping). Discount is not redeemable as Cash or transferrable between RHDJapan YK's customers and expires within 12 months of credited date.
1. we are NOT responsible for fluctuations in exchange rates before or after Card authorization or Bank transfer date(s). All payments are made in JPY, all refunds are made in JPY.
2. we are NOT responsible for applicable Import duties/and/or Taxes incurred into any Country; it is understood that import Tax charges and brokerage fees are the SOLE responsibility of the Importer.
3. we are NOT responsible for losses incurred as the result of delayed shipment, delayed clearance, Strikes, Civil Commotion, Acts of War or short shipment howsoever incurred
4. we are NOT responsible for losses incurred as the result of partial shipment, short shipment or Non-delivery by any Carrier for any reason
5. we are NOT responsible for losses occurring as the result of misinterpretation and/or typographical error involving any of our Website information, pricing; and/or Freight rates, which are subject to change entirely at our discretion. At our discretion, we will cancel or amend any Order placed with us.
6. We reserve the right to withdraw; modify, or otherwise rescind, any Quotation given at our discretion or cancel any Order at any time.
7. we reserve the right to alter pricing, item descriptions and/or availability of any and all Parts and Products offered by RHDJapan YK, rhdjapan.com at any time and for any reason.
8. some pictures of products are sample pictures; you will receive the item that is specified for your car regardless of what is pictured.
9. we are NOT responsible for Manufacturer's changes in Design, Color, Pricing or Materials of parts or accessories supplied.
SHIPPING & RETURNS
All orders are shipped in order recieved and ship within 48 hours of the latest expected date in your order details page (must be logged in). In stock items usually ship within 3 to 7 business days after receipt of order. RHDJapan YK does not guarantee on time delivery. Any expected shipment dates given to customer on items are approximate. Out of stock items will be placed on backorder within 24 business hours of order placement. Backorder items will ship within 48hrs after receipt of shipment from manufacturer. RHDJapan YK does not refund prior to delivery, unless items are backordered and the customer would like a refund. NOT APPLICABLE if customer agrees to wait for the back order and then decides not to wait while part is being manufactured. New items are sold as is and in the case the ordered part is correctly delivered, there is no return. Returns are non negotiable for buyers remorse or if the customer has purchased the incorrect item. In some cases RHDJapan YK may agree to restock the purchased item, please contact us in this case. A restocking Fee will apply in the event that restocking is accepted, this fee is 35% of the purchase price. If the incorrect item is delivered, please contact us immediately for a resolution. Any charge-back or PayPal claim will void all reward points on order and delay our ability to deal with your claim promptly. SAL (Space Available Mail) shipping takes 4 to 12 weeks. The buyer assumes all responsibility with this form of shipping. EMS, FedEX and DHL are insured, any item that is damaged in transit will need to be claimed with the Post for insurance. EMS and FedEX have limited insurance coverage. With the claimed amount RHDJapan YK can replace the damaged item(s). RHDJapan will need to be informed within 7 days of receiving the item if the purchaser thinks an item is defective. RHDJapan does not make any of the products sold and therefore there are no warranties written or otherwise expressed by RHDJapan. RHDJapan will act as an agent on your behalf to claim on your warranty with the maker if an item is thought to be defective. This must be done within 7 days of you receiving the product, no exceptions. If the maker agrees to look at the item, it will need the item returned to RHDJapan within 7 days via trackable mail (as returned goods) for RHDJapan YK to make a claim with our suppliers. Once the item is received it will be sent to the maker to be tested. If it proves to be defective the product will be fixed or replaced and RHDJapan will ship it back to you for free.
PRICE INCREASE TOPUP, REFUNDS AND PARTS SUBSTITUTIONS
There are millions parts in the RHDJapan database and even under the most stable economic conditions there will be unexpected price increases. The manufacturer has the right to raise pricing at any time for any reason, and you will be notified if this occurs during the order process. RHDJapan is not responsible for covering any price increases that are passed from the manufacturer and will give you the option to proceed and top up, or cancel. When in doubt you can do a stock and price check before ordering from your account dashboard.
Direct Refund will refund the amount using the same payment method that the funds were received by for bank transfer, PayPal, credit card. Wise transfers come in as bank transfers and will be returned by direct bank transfer. Applicable transfer fees will be deducted from your refund amount. We refund using Japanese Yen and additional losses may occur due to exchange rate differences.
For shipping cost refunds, we are unable to provide the exact amount for the shipping cost refund because this will be determined at the time of issuing the refund.
When asking for refunds and parts substitution, you may be asked to make an additional payment if the price of the new item is greater than your refund total.
For Credit Card and PayPal: Refunds in this internet age are instantaneous for these payment methods, the money is immediately removed from our vendor account. How long it takes for your vendor is your question to your vendor. Some are instantaneous, some are next billing cycle, please contact them for details.
If the refund period has already expired, we will issue your refund via store credit only.
Bank Transfer: Please ensure that the bank details that you provide us is correct to avoid any issues/delays when issuing your refund. Wise: Payments come in as bank transfer and will be refunded as bank transfer.
DISCLAIMER
Racing on the street is illegal, irresponsible, and dangerous. All performance parts sold for racing are meant for legal, off-street racing purposes only. In buying performance parts from RHDJapan, YK, you are agreeing to use these parts for legitimate off-street racing purposes only. RHDJapan, YK, its management, and its employees intend for all of its customers to enjoy their purchases, within legal parameters. As such, RHDJapan cannot accept responsibility for the irresponsible actions of those who do not adhere to their local laws. To the responsible racing enthusiasts out there, welcome to our store. In purchasing the buyer is agreeing that s/he has read, understands and accepts the above listed policies.
